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Five Keys to Creating an Information Advantage – John Sviokla – Harvard Business Review.

The value of having superior information has been true throughout human history. I believe that in addition to the analytics movement, which my friend Tom Davenport has so beautifully documented, an information advantage actually derives from a more comprehensive set of principles — great analytics being one of them. Let's take a look at the case of a scion of the legendary Rothschild family.

The Moment Social Media Became Serious Business – Tammy Erickson – Harvard Business Review.

It happened last year, around the first of July. In my experience, the switch was just about that abrupt.

All last spring, most senior business leaders I met shrugged off the business applicability of Web 2.0. Allowing access to social networks in the workplace was something they were willing to consider only if it was absolutely necessary to keep younger employees from complaining. Twitter? What was that?

But by summer, the conversations I was having with senior executives about the use of these new technologies took on a very different tone. Recognition grew that 2.0 technologies could be used to change the way work gets done in fundamental ways. Interest in exploring these new ways of working, of sharing information, of collaborating to enhance productivity and meet business goals, was here.

A Better Way to Manage Knowledge – John Hagel III and John Seely Brown – Harvard Business Review.

We give a lot of talks and presentations about the ways and places companies and their employees learn the fastest. We call these learning environments creation spaces — places where individuals and teams interact and collaborate within a broader learning ecology so that performance accelerates.

During these discussions, it’s inevitable that somebody raises their hand. “Wait a minute,” they say, “isn’t this just knowledge management all over again?”

How Web 2.0 is changing the way we work: An interview with MIT’s Andrew McAfee

Web 2.0 technologies are changing the way companies do business. But can these tools help them achieve their goals?

In recent years, using technology to change the way people work has often meant painful disruption, as CIOs rolled enterprise software programs through the ranks of reluctant staffers. Today, employees are more likely to bring in new technologies on their own—and to do so enthusiastically—through their Web browser, whether it’s starting a blog, setting up a wiki to share knowledge, or collaborating on documents hosted online. Andrew McAfee, principal research scientist at the Center for Digital Business at the MIT Sloan School of Management, has been watching this shift closely.

Articolo completo su:  How Web 2.0 is changing the way we work Andrew McAfee – McKinsey Quarterly – Business Technology – Strategy.

New Study: How Communication Drives Performance

“Courage, innovation and discipline help drive company performance especially in tough economic times. Effective internal communications can keep employees engaged in the business and help companies retain key talent, provide consistent value to customers, and deliver superior financial performance to shareholders.”

Watson Wyatt 2009

According to Watson Wyatt’s newest communication survey for 2009/2010, companies that are effective communicators “have the courage to talk about what employees want to hear,” “redefine the employment deal based on changing business conditions,” and have “the discipline to plan effectively and measure their progress effectively.” (continua…)